Reset Your Password
If you've forgotten your password and need to reset it, to initiate an account recovery, open the lulafit native app through your mobile device.
- Tap Log in on the login screen.
- Enter your email address, then tap Continue.
- If the app doesn’t recognize your email address, refer to our Unable to login article.
- Tap on Forgot your password? and follow the instructions.
- On the Forgot Password screen, your email address will be prefilled; tap on Send Reset Email.
- Open the email you received from lulafit and click on the link to reset your password.
- From the “Change Your Password” page, create and confirm a new password; tap on Reset password.
Note: If you initially used Google when creating your account, the password reset option will not work, and you will need to sign in with your Google credentials.