Unable to Login

If the app doesn’t recognize your email address, it’s possible that you either have not created an account or have used a different email address to create an account.

Here are a few steps you can take:

  1. Double-check the email address you entered for any typos or mistakes.
  2. Ensure you’re logging in with the correct email address (we would have sent a welcome email to your inbox).

    ⚠️ Check whether you've used your personal email or corporate email.

  3. If you’re sure you’ve used that email address to create an account, try resetting your password using the Forgot your password?” feature on the login screen.
  4. If you’re still unable to access your account, try creating a new account with the correct email address through the original account creation method.
  5. Please get in touch with our support team for further assistance if you’re still having trouble.

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