Unable to Login
If the app doesn’t recognize your email address, it’s possible that you either have not created an account or have used a different email address to create an account.
Here are a few steps you can take:
- Double-check the email address you entered for any typos or mistakes.
- Ensure you’re logging in with the correct email address (we would have sent a welcome email to your inbox).
⚠️ Check whether you've used your personal email or corporate email.
- If you’re sure you’ve used that email address to create an account, try resetting your password using the “Forgot your password?” feature on the login screen.
- If you’re still unable to access your account, try creating a new account with the correct email address through the original account creation method.
- Please get in touch with our support team for further assistance if you’re still having trouble.